Privacy Policy

This Privacy Policy explains how Indiana Auto Care (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://www.indianajiffylube.com (the “Site”) or use our services. By using the Site, you agree to the practices described here.

Information We Collect

We collect information in two ways.

Information you give us directly:

• Name, phone number, and email address
• Vehicle information you share when booking or requesting service
• Location preferences
• Messages you send through contact or appointment forms
• Any details you provide when redeeming coupons or offers

Information we collect automatically:

• IP address and general location
• Browser type and device information
• Pages you view and links you click
• Date and time of your visit
• Referring website

We collect automatic information through cookies and similar tracking technologies.

How We Use Your Information

We use your information to:

• Schedule and confirm service appointments
• Respond to your questions and requests
• Send coupons, offers, and service reminders if you opt in
• Improve the Site and our services
• Analyze how visitors use the Site
• Comply with legal requirements

Cookies & Tracking

The Site uses cookies to remember your preferences and understand how visitors interact with our pages. We may use third-party analytics tools, such as Google Analytics, to measure traffic and performance.

You can disable cookies through your browser settings. Some parts of the Site may not work properly if you do.

How We Share Your Information

We do not sell your personal information.

We may share information with:

• Service providers who help us run the Site, send communications, or process appointments
• The Jiffy Lube franchisor and its affiliates, consistent with our franchise relationship
• Law enforcement or government agencies when required by law
• A buyer or successor if our business is sold or merged

These parties are expected to protect your information and use it only for the purposes we specify.

Third-Party Links

The Site may link to other websites, including Jiffy Lube corporate pages and partner sites. We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing information.

Data Security

We use reasonable measures to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can:

• Opt out of marketing emails by clicking the unsubscribe link
• Ask us to update or delete your personal information
• Contact us with questions about how we handle your data

To make a request, use the contact information below.

Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new effective date. Continued use of the Site means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Indiana Auto Care
2390 Conner Street
Nobilesville, IN 46060
(765) 805-3056
customercare@indianajiffylube.com